Frequently asked questions

What are the opening hours?

Tuesday to Sunday 10:00 to 18:00, with last entry at 17:30. Closed Mondays and on January 1, Easter Sunday, May 1, June 13 and December 24-25.

Where exactly is the museum?

Avenida da Índia, 136, 1300-300 Lisboa, in the Belém district directly across the avenue from the Belém Palace (the President's residence). Five minutes' walk from Mosteiro dos Jerónimos.

Is the Picadeiro Real open?

From September 2025 the Picadeiro Real — the original 1726 royal riding school that housed the museum until 2015 — entered a phased renovation. The main modern Mendes da Rocha building (across the avenue) remains fully open. We confirm Picadeiro status with the operator before your visit.

What is the Coach of the Oceans?

A monumental ceremonial coach built in Rome in 1716 as part of King João V's embassy to Pope Clement XI. Encrusted with carved and gilded baroque allegories of the Atlantic and Indian Oceans, of Triumph and Fame. It was driven once through Rome, shipped to Lisbon, and has not moved since.

How long does a visit take?

60-90 minutes for most visitors. Coach enthusiasts and architecture lovers often spend 2 hours; the Mendes da Rocha building is itself a major piece of contemporary architecture.

Is this near Mosteiro dos Jerónimos?

Yes — 500 m west along the riverfront, about a 5-minute walk. Most visitors combine the two on the same morning. The Coach Museum is far less crowded.

Is the Lisboa Card accepted?

Yes — Lisboa Card holders enter for free under the cardholder benefits. If you already hold a Lisboa Card you don't need our ticket; we serve visitors without one.

Is there a dress code?

No specific dress code. The museum is a secular space (not a church). Smart-casual is fine.

Is it suitable for children?

Yes — children love the scale and gilding of the coaches and the wide-open modern hall. Allow 45-60 minutes with younger children. Pushchair access is straightforward throughout the 2015 building.

Is it wheelchair accessible?

The 2015 Mendes da Rocha building is fully wheelchair accessible — lifts to all levels, level floors throughout, accessible toilets. The historic Picadeiro Real (when open) has step access in places.

Can I take photographs?

Yes, throughout the museum without flash. No tripods without a permit. The coaches photograph well in the museum's natural top-lighting.

How do I get to Belém from central Lisbon?

Tram 15E from Praça da Figueira or Cais do Sodré — about 25 minutes, stopping directly outside the museum. Train: Belém station (Cascais line) is a 5-minute walk. Bus 728, 729, 714.

Is there parking?

Limited paid street parking on Avenida da Índia. The Centro Cultural de Belém underground car park (CCB) is 5 minutes' walk and reliable.

Is there a café?

Yes — a small café in the new building. For lunch, walk 5 minutes east to the Pastéis de Belém (custard tarts and full menu) or to the cafés along Rua dos Jerónimos.

What languages are the displays in?

Portuguese and English on all main interpretive panels. Audio guide available in EN, FR, ES, DE, IT at the entrance.

Can I change my visit date?

Email us at least 48 hours before your booked slot and we'll re-book to any open slot at no charge.

Is there a refund if I can't make it?

Tickets are issued for a specific date and are non-transferable once issued. Reply to your confirmation email at least 48 hours before your date and we will rebook.